Terms & Conditions f252 – The Complete Guide to Using the Malaysia Platform

Welcome to f252, Malaysia's premier online casino platform. These Terms & Conditions have been carefully prepared to ensure a fair, safe, and enjoyable experience for all players. f252 is committed to operating transparently and responsibly in accordance with all applicable laws and regulations.

By registering an account, making a deposit, or using any services provided by f252, you automatically agree to be bound by these Terms & Conditions, our Privacy Policy, and all additional guidelines that may be issued from time to time. Together, these documents form the entire agreement between you and f252.

By accessing or using the f252 platform in any way – whether via a web browser, mobile app, or any other device – you confirm that you have read, understood, and agree to be fully bound by these f252 Terms & Conditions.

Acceptance of these terms is an absolute condition for use of the f252 platform. If you are a representative or agent registering on behalf of a company, you confirm that you have full authority to bind your company to these terms, and that your company agrees to all provisions stated herein.

To register and use the f252 platform, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years old at the time of registration. f252 does not permit minors to use this platform under any circumstances.
• You must be a legally competent individual capable of entering into a binding agreement under Malaysian law.
• Your use of the f252 platform is at your own personal discretion and must comply fully with the laws applicable in your jurisdiction.
• You are not impersonating another person or using a false identity in any way when registering for or using f252.
• You are not on any prohibited or restricted persons list maintained by any relevant regulatory body.
• You may only hold one account f252 only. Multiple account registrations by the same individual are strictly prohibited.

F252 reserves the right to verify the identity of any member at any time. Failure to provide the requested verification documents within the stipulated timeframe may result in account suspension or termination.

During the f252 account registration process, you are required to provide accurate, complete, and up-to-date information. This includes your full name as per your identification card, a valid email address, an active Malaysian mobile number, and any other details requested by the f252 system.

• You are solely responsible for maintaining the confidentiality of your f252 account password. Do not share your password with anyone.
• All activity that occurs under your account is your sole responsibility, regardless of whether you carried it out yourself.
• If you suspect that your account has been accessed without authorisation, please contact the f252 support team immediately at [email protected].
• F252 will never ask for your password via email, phone, or live chat. Please be vigilant against phishing attempts.
• Account information must be updated whenever any changes occur. f252 is not responsible for any issues arising from outdated information that a member has failed to update.

F252 supports a variety of local Malaysian payment methods to make depositing straightforward. All transactions are conducted in Malaysian Ringgit (RM) and processed through secure, encrypted channels.

Accepted deposit methods at f252 include:

• FPX (Financial Process Exchange) – via Maybank2u, CIMB Clicks, RHB Now, Public Bank, Hong Leong Connect, and other major local banks.
• DuitNow – instant transfer to your registered phone number or identification card number.
• Touch 'n Go eWallet – deposit directly and easily from your Touch 'n Go eWallet.
• GrabPay – pay via the GrabPay wallet in your Grab app.
• Boost – deposit via the Boost eWallet app.
• ShopeePay – pay using your ShopeePay balance.

The minimum deposit at f252 is RM10 per transaction. Deposits are processed automatically, and credits are typically reflected in your f252 account within seconds. f252 does not charge any processing fees for deposits; however, your payment provider may apply their own charges.

F252 is committed to processing all valid withdrawals promptly and efficiently. Withdrawals are processed via the same method used for your deposit — to the same bank account or e-wallet used at the time of deposit.

• Standard withdrawal processing time is between 1 to 3 hours for standard members.
• VIP Gold members and above enjoy faster withdrawal processing – typically completed within under 30 minutes.
• Before your first withdrawal is processed, f252 may require identity verification (KYC – Know Your Customer), including a copy of your identification card and proof of ownership of your payment method.
• Withdrawals will be processed to the same payment method used for your most recent deposit, for security and anti-money laundering purposes.
• F252 reserves the right to request additional documentation for withdrawals that exceed certain limits or are flagged as unusual by our monitoring system.
• Any bonus that has not met the specified turnover requirements is not eligible for withdrawal until those requirements have been fully satisfied.

F252 offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to the specific conditions stated in their respective promotion terms, as well as these general terms.

• Welcome bonuses and all deposit bonuses are subject to rollover/turnover requirements that must be fulfilled before any withdrawal can be made from those bonus credits.
• The specific turnover requirements for each promotion will be clearly stated in the relevant promotion's terms. Please read the terms of each promotion before claiming it.
• Each member is entitled to claim each type of bonus once only, unless otherwise stated in the relevant promotion's terms.
• F252 reserves the right to forfeit any bonus or winnings obtained through activity deemed fraudulent, abusive of the bonus system, or involving multiple accounts.
• Bonuses are non-transferable to other members and have no cash value outside of their use on the f252 platform.
• F252 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

The f252 VIP Programme is designed to reward loyal players with exclusive benefits, including higher betting limits, faster withdrawals, periodic cashback, and access to exclusive promotions. Entry into the VIP programme is at f252's sole discretion, based on each member's playing activity.

All games available on the f252 platform – including slots such as Samurai Drama, Rich Wilde Amulet, Happy Golden Empress, Tower Quest, and Treasure Bowl, card games such as Aces and Faces, and number games such as Keno – use independently audited Random Number Generator (RNG) technology.

• All game outcomes are entirely random and cannot be manipulated by any party, including f252 itself.
• The RTP (Return to Player) value stated for each game is a long-term figure verified by independent auditors and may vary over shorter periods.
• Any attempt to manipulate, hack, or exploit bugs within the games is strictly prohibited and may result in immediate account termination.
• The use of automated software, bots, or any third-party tools to play on f252 is a violation of these terms and is strictly prohibited.
• Game results generated by the f252 system are final. However, in the event of a technical fault affecting an outcome, f252 reserves the right to void the round in question and refund the wager.

As an f252 member, you accept full responsibility for your gaming decisions and agree to abide by all applicable rules. Playing at f252 should always be treated as entertainment, not a source of income.

• You are solely responsible for ensuring that your use of the f252 platform complies with the laws applicable in your jurisdiction.
• You agree not to use the f252 platform for money laundering or any other unlawful activity.
• You are responsible for monitoring and managing your own gaming activity, including setting reasonable personal limits on deposits and playing time.
• If you feel that gaming is negatively affecting your life, we strongly encourage you to contact the f252 support team immediately or visit our Responsible Gaming page.
• You are not permitted to transfer credits or winnings to other f252 members without written authorisation from f252.
• All communications with the f252 team must be conducted respectfully and courteously. f252 reserves the right to terminate the account of any member who is abusive or threatening towards our staff.

F252 reserves the right to suspend or terminate any member's account, with or without prior notice, should any of the following occur:

• Violation of any part of these f252 Terms & Conditions.
• Suspected or confirmed fraud, money laundering, or any other illegal activity.
• Multiple account registrations by the same individual.
• Providing false or inaccurate personal information during registration or identity verification.
• Misuse of the f252 bonus or promotions system.
• Inappropriate or threatening behaviour towards f252 staff or other members.
• Requests by a regulatory body or law enforcement authority.

If your account is terminated due to a breach of terms, any bonus balance that has not met the rollover requirements will be forfeited. Real money balances (unused deposited funds) may be refunded at f252's discretion upon completion of an investigation, unless there are valid grounds for withholding them.

You may also request to close your f252 account at any time by contacting our support team at [email protected]. Any eligible remaining balance will be returned via your original payment method within a reasonable timeframe.

The f252 platform is provided "as is" and "as available." f252 makes no warranties, express or implied, regarding the suitability of the platform for any particular purpose.

• F252 is not liable for any loss or damage arising from the use of the platform, including any winnings lost due to technical disruptions.
• F252 is not liable for service disruptions caused by scheduled maintenance, third-party infrastructure failures, or events beyond our control (force majeure).
• In the event of a technical failure affecting a game outcome, f252 reserves the right to void the round in question and refund the wager to the member's account.
• The maximum total liability of f252 to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the relevant incident.
• F252 is not responsible for any third-party content or information that may be accessed through our platform.

F252 takes our responsibility to protect your personal data seriously. We are in full compliance with the Malaysian Personal Data Protection Act 2010 (PDPA) in all aspects of collecting, processing, and storing our members' personal data.

• Personal data you provide to f252 is used solely for account management, transaction processing, fraud prevention, and service improvement purposes.
• F252 will not sell, rent, or disclose your personal data to third parties without your consent, except where required by law.
• All data stored by f252 is protected with SSL 256-bit encryption and comprehensive physical and digital security measures.
• You have the right to access, correct, or request the deletion of your personal data held by f252 by contacting us at [email protected].

For full details on how f252 collects, uses, and protects your personal data, please refer to f252 Privacy Policy which forms part of this agreement.

F252 reserves the right to modify, update, or amend these Terms & Conditions at any time. Changes take effect as soon as they are published on the f252 website. It is your responsibility to review these terms periodically to stay informed of any updates.

Your continued use of the f252 platform after any changes to the terms have been published will be deemed as your acceptance of the amended terms. If you do not agree to the changes, you should stop using the f252 platform and may request the closure of your account.

• These f252 Terms & Conditions are governed by the laws of Malaysia.
• Any dispute arising from or relating to these terms shall first be resolved through negotiation before being referred to a court of competent jurisdiction in Malaysia.
• If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

For any enquiries regarding these f252 Terms & Conditions, please contact us at [email protected]. Our support team is available 24 hours a day, 7 days a week in Bahasa Melayu.